Workflow & Payment Protection

From sent case to released payment — see exactly where you stand.

Every case on CadCam Masters moves through the same protected flow. Pick your side to see the steps that apply to you.

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This updates the steps and details on this page — it doesn't take you anywhere else.

Browse & choose

Compare listings by software, technique, pricing and reviews to find the right designer for the case.

Send the case & fund payment

Attach files and instructions, then confirm payment. The amount is authorized and held — not charged yet.

Designer accepts

Once accepted, work begins. You can still cancel free of charge before this point.

Track it in one thread

Files, instructions and revisions all live in the case conversation — nothing in your inbox.

Approve & release payment

Mark the case complete when you're satisfied. That's the moment the designer actually gets paid.

List your services

Create a profile and list your services: software, specialty, pricing and turnaround time.

Receive cases

A client sends a case with files and instructions already attached. Accept or decline it.

Deliver the work

Design, upload and hand off inside the same thread the client used to send the case.

Client reviews it

They check the result. If something's off, you'll get a revision request before anything else.

Get paid

Once your client approves, payment is released to you. Funds typically reach your account within 7 days.

Not what you expected?

Ask for a revision before approving, or open a dispute — your payment stays protected and our team steps in.

Trust Layer

Protected at every status, the whole way through.

Funds stay protected from the moment you send a case until the moment you approve it.

Payment is secured before you even start working, and released the instant your client approves.

Case sent

Client pays

On hold

Accepted

On hold

Delivered

On hold

You approve

You get paid

Released

Paid

Ask for a revision

Client asks for a revision

Sent back for changes — your payment stays on hold until you approve.

Make the changes and redeliver — payment stays on hold until they approve.

Open a dispute

Client opens a dispute

The resolution center reviews the case and decides — either you're refunded or the designer is paid.

The resolution center reviews the case and decides — either you're paid or the client is refunded.

Why It's Safe

Built on one principle: you're always in control.

Built on one principle: you should never lose money on a case.

Four reasons our clients keep coming back.

You choose who works on your case

Browse portfolios, read reviews and filter by software. You're never assigned a random designer from a pool.

Private & encrypted

Patient files are stored in your own secure space, HIPAA-compliant and accessible only to you and the designer on the case.

Full revision history in one place

Every instruction, file and change request lives in the case thread — nothing gets lost in email chains.

Build the team that knows your work

Save favourite designers, create private listings, and develop working relationships that get better with every case.

Payment protection

Payment is authorized upfront and only charged once the client marks the case complete.

Auto-complete safeguard

If a client doesn't review in time, the case is marked complete automatically after 30 days — and payment is released.

A real dispute process

If a case goes wrong, the resolution center reviews it and decides — not a help-desk ticket lost in a queue.

Private & encrypted

Patient files are stored in your own secure space, encrypted and accessible only to you and the designer on the case.

Who Benefits

Built for every shape of dental practice.

Digital dentistry doctors

Delegate the planning phase without skipping it — spend that time with patients instead.

Orthodontists

Offer in-office clear aligners without hiring a full-time ortho planning specialist.

Solo techs & small labs

Outsource overflow design work so backlogs don't pile up — keep your team on QC and finishing.

Large labs

Add capacity during peak demand without growing headcount or sacrificing quality.

Relationships, not one-off gigs

Build your own remote team.

Just design. We handle the money.

Work with the same designer every time. Save favorites, agree on a private listing with your own pricing, and build the kind of relationship where they already know how you like a case finished.

Billing, invoicing and international payment collection are all automated. You focus on the case in front of you — not on chasing payments or doing tax admin between clients.

Save favorites Private listings Build a team

Automatic invoicing International payouts Zero billing admin

Have a more specific question about fees, payouts or disputes? Browse the full FAQ →

For dental labs & clinics

Find your next designer today.

Browse 3 verified specialists, filter by software, and hire with escrow protection.

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For CAD designers

Turn your skills into income.

List your services, set your own rates, and get paid fast.

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